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COVID Curbside Care

For Clients Wishing to Limit Human to Human Exposure

What to Expect During a Curbside Care Visit:

Our dedicated doctors and staff are committed to the community and will continue to provide the best in veterinary care.  In order to comply with COVID safety recommendations we are now offering Curbside Care, and here's what you can expect:

  1. Client to call the hospital when they arrive and remain inside of their vehicle.

  2. A care professional will discuss patient needs by phone when the client arrives.

  3. At the end of the phone conversation, a care professional will come to the parking lot to bring the pet (animal) into the building for evaluation.

  4. After the medical team evaluates the animal, the pet owner will receive a phone call to discuss recommendations and a plan moving forward. Verbal consent for treatment and details surrounding financial estimates will be authorized via this phone call.

  5. Shortly thereafter the client will receive a phone call from a customer service representative to obtain a deposit via one of the hospital’s payment methods.

  6. At the end of the appointment, a care professional will bring your pet to the door.